We've put together a series of information on how to look after your Haus products to keep them working and looking great for many years to come. Please use the below guides to trouble shoot and care for your products. We also have a section of most frequently asked questions which you may find useful. If you think you have a problem which require a member of the Haus team to look at, please report the problem using our dedicated report a problem form.

If you still need further help please contact us using our contact form here. All by calling us on 01905 701201. If you are in need of assisatance with any of our products or work, please first use the report a problem page.

If you have already contacted us and are unsatified with our response please view our complaints procedure here.